Courier Delivery Hub

Once your orders are out for delivery we also track the items on their way to your customers, and provide a powerful dashboard to show you how many parcels arrived on time so you can see how each of your couriers performs.

Problem

Once parcels leave the warehouse most companies have no idea if they have made it there until the customer complains. This means businesses are reactive and always on the back foot when problems occur in transit.

Solution

We connect to couriers feeds for delivery statuses and provide a powerful dashboard which quickly overviews deliveries expected each day and any that are late and for what reason.

Results

Knowing when a customer needs support at the right time can mean the difference between customers coming back again. With an automated way to monitor issues and measure courier performance you can make informed decisions and become proactive to transit issues.

Courier Delivery Hub

Once the parcels leave the warehouse it can sometimes be a complete mystery as to how many actually made it to the customer on time. We developed our courier tracking hub to provide a simple report on deliverability scores for couriers, using each businesses own successful delivery data. With real time alerts, parcels that are late can enter follow up processes automatically meaning businesses can offer a new level of customer service by having replacements and solutions in place the same day problems occur, rather than waiting for customers to notice first and raise a complaint.

Let us show you how it works
To really understand what it is that we are offering let one of our team give you a call, answer any questions you may have and walk you through the entire process to see how Seamless Works can fit with your business.